Nissan Almera Change 2011 Caixa automática

Good night, I have a problem with a automatic Nissan Almera, who had or has a problem that when making the change in the position D of 1st to 2nd he hit the box at the 2nd speed, the box was disarmed to see what novelty there was but visually everything was fine, when assembling the box and trying the vehicle, now in direct position of directly I do not enter any change, someone has an idea that I would have an idea that you have to check it or if you were Your help colegas eu espero por suas breves respostas, obrigado